Frequently Asked Questions

We offer a wide variety of cakes including classic flavors like Chocolate, Vanilla, Strawberry, and more specialized options like Red Velvet, Fruit Fusion, and custom cakes. Explore our collection to find the perfect cake for any occasion.

Yes, you can! We offer customization options for cakes including personalized messages, custom designs, and specific flavors. Please visit our "Custom Cakes" section or contact our customer service for more details.

You can place an order directly on our website. Simply select the cake you want, choose any customization options, and proceed to checkout. For personalized cakes, please provide details during the customization process.

Orders can be modified or canceled within a specified time frame. Please contact our customer service as soon as possible to make changes. Note that cancellations or modifications may be subject to certain terms and conditions.

We strive to ensure your cake arrives in perfect condition. If your cake arrives damaged, please contact us immediately with photos of the damaged cake and packaging. We will work to resolve the issue promptly.

To cancel your account, please contact our support team at info@cakesdekho.com. We will guide you through the process and confirm the cancellation.

We have strict guidelines and quality standards for vendors. We conduct regular audits and reviews to ensure compliance with our standards. Vendors must provide information about their food safety practices.